Yes — our emergency team is available 24/7 across Roodepoort, the wider West Rand, and key parts of Johannesburg. Typical arrival times are 45–90 minutes depending on traffic and distance (Weltevredenpark, Florida, Florida Park, Florida Glen, Radiokop, Randpark Ridge, Helderkruin, Kloofendal, Little Falls, Strubens Valley, Roodekrans, Constantia Kloof, Honeydew, Wilgeheuwel, Allen’s Nek, Ruimsig, Poortview, Discovery, Bergbron, Witpoortjie, Princess, Mindalore, Groblerspark, Eagle Canyon and surrounds).

Before we arrive: turn off the water at the mains, switch off power to the geyser or affected appliance, open a hot tap to relieve pressure, and move valuables away from the leak. Call us on 082 529 1455 for immediate assistance.

We follow a step-wise, damage-free process suited to the West Rand’s mix of older clay and newer PVC lines. First, we use mechanical rodding to break soft blockages. If water flow is still slow, we escalate to high-pressure hydro-jetting to clear grease, scale, sand and roots. Where blockages keep returning, a CCTV drain inspection helps us locate cracks, collapsed sections or root ingress so we can repair precisely and avoid unnecessary digging.

Tip for homeowners: frequent slow drains in Florida / Wilgeheuwel areas often point to root intrusion or scale build-up. Early camera inspection + jetting usually saves money versus repeated call-outs.

1) Switch off the geyser’s power at the DB board. 2) Close the cold-water isolation valve to the geyser (usually near the unit). 3) Open a hot tap to relieve pressure and drain down safely. 4) Move electronics and furniture out of harm’s way. Our team will check the TP valve, pressure control valve, drip tray and overflow, and advise whether a repair or replacement is more economical for the model and age.

Local note: in multi-storey homes in Roodekrans, Constantia Kloof and Helderkruin, make sure the drip tray outlet is clear — many leaks are worsened by blocked overflow pipes. We’ll test pressures and compliance when we attend.

Yes. We use a combination of acoustic listening, targeted pressure testing, pipe tracing, and moisture mapping to pinpoint leaks with minimal disruption. Where we must open, we do so at the most accurate spot and provide photos for insurers. This approach works well in older Florida homes and newer Wilgeheuwel / Honeydew complexes where pipes are often concealed.

After repair we re-test, flush lines, and monitor meter movement to confirm the leak is fully resolved.

We cover Roodepoort — Weltevredenpark, Florida, Florida Park, Florida Glen, Radiokop, Randpark Ridge, Helderkruin, Kloofendal, Little Falls, Strubens Valley, Roodekrans, Constantia Kloof, Honeydew, Wilgeheuwel, Allen’s Nek, Ruimsig, Poortview, Discovery, Bergbron, Witpoortjie, Princess, Mindalore, Groblerspark, Eagle Canyon — plus the West Rand (Krugersdorp, Noordheuwel, Rangeview) and nearby Johannesburg corridors (Northcliff, Randburg/Boskruin). Typical ETAs are 45–90 minutes during business hours; after-hours and peak traffic can add 15–30 minutes. For the fastest response, call 082 529 1455.

We’ll always confirm availability, ETA and upfront pricing before dispatch so you can plan with certainty.